Frequently asked questions

We have compiled the answers to some of the most commonly asked questions. Please contact us on 01904 593207 if your require any further information that is not listed below.

1. Which areas do you cover?

We are based in York and cover the surrounding area including Elvington, Dunnington, Pocklington, Malton, Haxby & Wigginton, Clifton, Acomb, Huby, Easingwold, Harrogate, Leeds, Hull and everything in between. We tend to operate within a 40 mile radius of York, but are happy to discuss enquiries from clients further afield.

2. I want a quotation, how much will it cost?

We do not charge for our initial quotations. A member of the TMW Renovation team will visit your property and discuss your requirements. We will then promptly provide you with an itemised quotation for the job that is free and carries no obligation.

3. Does your quote cover the cost of materials?

We will supply you with an itemised quotation which includes the cost of materials and labour.

4. Are there any hidden costs?

No. The quote we provide you will be based on a thorough survey we conduct. We will factor in all aspects of the job from the start meaning you will not get any nasty surprises when the job is completed.

5. How do I pay, is there a deposit required?

Depending on the size of the project we may require a deposit and stage payments to cover the cost of materials. This will all be fully explained in the initial quotation and we are happy to discuss payment schedules on a case by case basis.

6. How can I pay?

We accept payment in the forms of cash, cheque or online bank transfer.

7. Will other people/trades be on site?

We have our own team of fully qualified tradesmen which ensures as little disruption as possible.

8. Will you clean up the property after you have finished?

Yes, our team will clean the work area as best as possible at the end of each day and dispose of any rubbish. For larger items that require disposal there may be an additional cost but this will be explained in the quotation.

9. Do you have Public Liability Insurance?

We have £5,000,000.00 Public Liability Insurance cover. We attach a copy of this with every quotation we supply.

10. Do you guarantee your work?

All our work is guaranteed. Our workmanship is guaranteed for at least 5 years on any project and we match the guarantee of the supplier on any materials used. We will specify the length of the guarantee on the initial quotation we provide.